We were crunched for time to try and find a rental home, and having a big dog made it that much more challenging. Phyllis met us at multiple properties to look at them, and in different cities throughout the metroplex. She never seemed hassled by it and was willing to work with our schedules. She was accessible via email or phone, and was prompt to get back to us. She provided the documents to get into a home, and helped us with the application process. We are now enjoying our new home, with our big dog, largely in part to Phyllis’s efforts. I would highly recommend her.Pete Cranston
I have never met a person like Phyllis. From the start, Phyllis showed me that she was in a class of her own.Pam Segura
We’d looked at a variety of condos that I liked, and she wasn’t afraid to be honest about the potential downsides. I was also looking in a difficult price range, but that didn’t deter her from finding the best there was for me in that range. I had done my best to be knowledgeable before starting this journey, but Phyllis still gave me insights that I would have never thought about.
Phyllis makes the entire process from start-to-finish feel effortless. She was extremely patient and persistent in locating the owners who were out of the country so that I could get into my first choice. If she can’t solve a problem, you’ll find she has built a network of people just as great as her to draw on for help. I still find myself waking up and thinking how lucky I was to work with her, and how happy I am in the condo that she found for me. She treats every client like they are the most important she’s ever had, and for me this is priceless….
I love my new place!! The people in the community are amazing and several of them have been there for me throughout this transition.
Thank you, Phyllis.
I wanted to follow up on the service for the home search. I’m sorry to say the people were not very helpful. I’m not trying to be mean but they were really slow in contacting me and then really slow in sending me things to look at. In fact we never got together to look at any homes. That said I would like to recommend a company that was very helpful someone we found when we were looking at items posted on Craigslist. VIP Realty Michael Wrzesinski. I cannot say enough good things about him he really went above and beyond to help us find a place, dropping what he was doing and coming to meet us, sending updated listings for us all the time. Then helping us with the rental agreements and other forms. He even help me find out what utilities company’s I need to contact. It was truly great customer service. I don’t know if we pay the other service but I did not use them and if we compensate any service it should be Michael. I would highly recommend him in the future for others moving to the area.Joy Rendina
Alwyn CraigVIP Realty,
What a blessing to have such a dynamic, caring, informative agent! Cecile was the greatest during my process of looking for my new home. She did not just look for a house, she was instrumental in finding my home,which by the way I truly love. She was available to show properties and kept a watchful eye out for the perfect property. I was on a time restraint because I had given notice at my previous resident but Cecile was always encouraging me to not give up that the right property was just around the corner and you know it was!!!!
I could not have asked for a better experience or Agent. I was blessed to have your best Agent Cecile Tibay. I will recommend her over and over again to anyone looking for a new home.
Veronica M was fantastic! We were very short on time, and she opened her schedule to make sure we were taken care of!Jason and Jamie
Shawna, First, I have to tell you that we've gotten ten times the attention by listing with you and VIP and we're very happy with all the activity. We appreciate the attention and time you're giving this house, thank you. Again, thank you for your efforts! I'm spreading the word about your excellent service and only wish we'd met earlier! Susan and Bill CohrSusan and Bill Cohr
Hi Richard. My wife and I wanted to write you a quick email to let you know about the outstanding job Leticia did. Being first time home buyers we were naturally pretty nervous. Leticia's relaxed demeanor and willingness to answer all of our questions really put us at ease. She was also VERY quick to respond to any questions or concerns we had, not matter the time of day. We really feel like she had our best interest at heart. We dealt briefly with a couple of other realtors and they didn't even compare to Leticia. - she's the best! Reuben and Nicole PhillipsReuben Phillips
Mike was a wonderful Realtor. We will be using him for all of our future real estate needs!Amanda and Christopher Janssen
We would like you to know how happy we have been with the service received from Leticia Cuellar just prior to Thanksgiving.
It was the week before Thanksgiving, we were looking to move quickly, and our Realtor was out of State. Knowing Leticia, we asked her if she could accompany us to view a property one Sunday morning which she kindly agreed to. After this viewing Leticia quickly knew exactly what we were looking for and what minimum condition we expected of our new home. She then kindly researched the market for us and narrowed it down to exactly what we were looking for. I viewed the selection of potential homes the following morning and we were able to get the keys two days later.
From the condition of the property, to its location, and to the neighbourhood its perfect!
Thanks to Leticia’s hard work we have been able to spend Christmas in a much nicer environment and can now positively look forward to 2012. Sandra and Rod FalconerSandra and Rod Falconer
Shonta Odom did great job in helping me find my home. She was very attentive. Focused and very helpful. I will definitely recommend Shonta to peers.
We were incredibly impressed with Shonta. She confirmed our faith and confidence in VIP Realty.Janet and Randy Glaze
My name is Ashley White and Raquel is our realtor. I just wanted to take a minute to let you know how wonderful she has been through this entire process. From day one it seems she has devoted all of her time to us. We live in Kansas City and are moving to Austin in March. Within days of contacting her she was at the home in Buda taking pictures for us and answering the countless questions that we had, not just about the home but the areas of Buda and Austin, everything from schools to taxes. She gave me referrals and phone numbers to places and things that had nothing to do with our home or her. She went way beyond what her job title is. She has brought us comfort and peace with this huge move in our future and also worked out all the many details of the lease to the addendum and everything else up to closing. The lender we worked with was a nightmare and she was the only thing that kept me from giving up many times. You have a realtor who has a great work ethic and true care and concern for the people she is working with. I just thought she deserved to be praised. I am more than happy to fill out a company survey or anything else that may help Raquel and her career in some way. Thank you for your time.Ashley White
Shawna is the best Realtor I've ever had and will ever have!Mayra Maldonado
I am writing as a client of VIP realty and wanted to comment on my experience with Adrienne Gill, who listed & sold my uptown Dallas condo earlier this year. As some background, I work for a hedge fund and am responsible for business development and global client relationships. The demands that are placed upon me are, unfortunately, manifested on those who deal with me in other aspects of my personal life (i.e. if my clients make me do, I expect the same when I am the client!). Client service, courtesy & respect, and trustworthiness are qualities that I absolutely demand when dealing with someone. I came across VIP Realty during a web search, filled out the on-line questionnaire, and received an email immediately from Adrienne. It was about 10:30 pm at night and after I responded to her email, she called my mobile knowing that I was up....I like that - its the attention and client service that separates the good from the bad and I was "sold" at that moment. Over the course of the next several months, we (me, my wife Lori, and Adrienne) built a new house and sold the uptown condo without an ounce of trouble. Her support and guidance made the transition a breeze for me and I couldn't have done it without her! Most Realtors are able to focus on the bigger picture things but its the small details, and the sense the someone truly cares about a life changing purchase such as that of a house (where we intend on raising a family) that is what I was ultimately looking for. I can proudly say that VIP Realty exceeded my expectations on all levels and I am truly grateful for the wonderful experience we had with them. I only hope I can show my gratitude and thanks with many referrals!!!! Thanks, FredFred Magnamini
Hi Richard and Shawna,We want to express our appreciation and gratitude for assisting us in selling our home on Maple Springs Dr. We feel so blessed to have had Cecile Tibay work with us. She is so professional and personable. She met us in person, and answered our questions. It was wonderful to be able to get a hold of her either by phone or e-mail any time we needed, and when she wasn't available, she responded very quickly. We have worked with others before who would take their time in answering, and it was very frustrating, especially when we had urgent matters that needed to be addressed. Cecile is absolutely wonderful, and if we were in TX, we would definitely request her services again. We have recommended her and your company to others, and will continue to do so.Best regards,John and YuliaJohn and Yulia Bivol
"We used VIP Realty to sell our Carrollton home and they did an awesome job. They also helped us to find and purchase the home of our dreams. We experienced VIP treatment in all aspects of both transactions. I highly recommend them to anyone selling or buying a home. AND check out their web site - it's fantastic."Karen Johnson
Hi Shawna.... Just wanted to thank you for the superb job you did in helping us sell our house. Your marketing expertise resulted in our home selling for almost the full list price in a very short time. You kept us in the loop the whole way and always gave us timely and professional advice. We are sure you will help many more clients in the future with great success. We also want to mention the great job Travis did with the photos he took of our house. Those pictures really helped with quick sale! Thanks!!!Ken & Tomoko
Hello Mr. Soto!
We just wanted to send a rave review of Shawna!
She is an outstanding person and we were so lucky to have found her. We searched the Internet and found your company then her and it could not have worked out better. She was very professional, personable and got our townhome sold in a week! Her input to what was best to do and always being available for any questions or concerns just added to our satisfaction with her service. We will no doubt use her in the near future as we have other properties to get on the market.
Thanks again for being an amazing company that puts the client’s needs first and at a fair price. Wishing VIP Realty many years of continued success!!
Have a terrific day!
Susan WSusan W.
Thank you you helping us sale our house.Mo and Gay Zabihi
Our VIP Realty agent was probably the most patient and understanding Realtor that I have worked with. I worked with our agent off and on for the last two years looking for a home and in June of this year we finally found the one. When we first started looking at homes, she made sure we were pre-approved, so we knew how much we could afford, then she listened to what we wanted and found as close to what we asked for as she could in our price range. When we would go to view the houses, not only would she make suggestions on how to change things around, but she would also point out the defects in them as well. She had answers to most all our questions and if she wasn’t sure, she would find out and let us know right away. Once our offer was accepted, we closed within 45 days. For the most part, the paperwork, from the time we put our offer in, to the finance company and then finally the title company, was a smooth process, made a very stressful time, a little more bearable!! I would recommend VIP Realty to anyone looking to buy or sell a homeMissy Arnold
Karen Shrock-Jones is very knowledgeable and wonderful to work with. I highly recommend her as an agent!Amy Russell and Jason Smith
I am delighted to have had Shawna with me in my quest for my new home. Shawna made the home buying journey less arduous than it really is, and way more enjoyable than it really is. I am recommending Shawna, and VIP Realty to everyone from now on. I cannot imagine using anyone else for my, or my family’s, real estate needs.Mayra Maldonado
Leticia is awesome! I hope we don't move again for a while, but if we do, I hope she is still working!Reuben & Nicole Phillips
Our family recently moved here and was nervous about our home search which started within the first week of being in Dallas. But thanks to our agent, we were able to find our new home. My husband and I highly recommend Phyllis Richardson of VIP Realty to anyone and everyone we know who is house-hunting. Phyllis understood what we were looking for, and she was patient with each and every one of our needs and wants. She was always committed and put her 101% effort to make sure we were satisfied. She was continuously responsive, honest, reliable, and answered all of our questions. Not only that, Phyllis was an extremely optimistic person and brought a positive light and up-lifting atmosphere to our home search! Thanks to Phyllis, our family has found our home sweet home.The Ahmed Family
We want to thank you so much for helping us sell our townhome in Uptown Dallas this past month. Your focus and responsiveness made selling our home quick and easy, something we did not expect in this market right now. We have bought and sold many properties and have worked with many real estate professionals over the years, and we both agree that the service you provided was among the best we have experienced. We really appreciated your market knowledge, focus and attentiveness. We won't hesitate to call you again next time we have a Dallas real estate need and will recommend you highly to our friends and neighbors. Thanks again!Michelle & Phil Bidwell
Julie Littlejohn is the best Realtor I have had the pleasure of working with. She was so patient with me through the entire process; and I must have changed my mind a dozen times. She is ultra flexible and takes the work out of finding a home suitable for your lifestyle. I would recommend her to anyone, and I will certainly use her services in the future.” H.Williams Fort WorthH. Williams
Mike Wrzesinski was amazing! Our house has been on the market 3x's in the last 7 years. Mike was definitely the most knowledgeable, professional, and courteous Realtors we worked with! He knows his stuff! We are confident that his suggestions are what led to 2 full price offers in 6 days! We will absolutely recommend MikeWaenard and Melissa Miller
Shawna, it has been a pleasure working with you and your company during the listing of our home. Gary and I found you to be honest, sincere & pleasurable to work with. Your quick response to any concerns we had were very impressive. As we told you, you were a referral to us from another satisfied customer, and we will be sure to refer your company and you personally to all of our friends.Debbie Martin
We looked for a home for over a year and had 2 Realtors before our VIP Realty agent. Neither could find us what we were looking for, and we thought that we were just going to have to settle for not buying a house or having to do it on our own. When we found our VIP Realtor, suddenly we started seeing quality houses that fit the budget and requirements we were looking for. VIP helped every step of the process and made it easy and relatively painless, and we would definitely recommend VIP Realty to anyone who is looking for a Realtor.Joshua Kowert
My wife and I thank you for the excellent service that you and VIP Realty provided us with the recent purchase of our home. You made it a very painless process for us! The retired and active duty members of the Uniform Military Forces residing in San Antonio Texas area are truly Blessed to have access to a Realtor that honestly care for their and their families well-being. We thank you for the achievement of our dream of home ownership.Pete Davis
Shawna is the best - very professional, very patient and very helpful. have already referred her to our neighbor. Thanks Shawna!David and Diana George
We just sold our home this fall 2010 in Coyote Ridge, Carrollton, TX using Shawna King-Soto with VIP Realty. She was not only attentive, knowledgeable and proactive with getting our home sold; but also was able to list our home at a lowered Realtor fee. We interviewed several agents & quickly realized VIP Realty was the best choice. We received great service and innovative marketing, all at a discounted rate. Saving money on the Real Estate commission enabled us to lower the price of our home, which ultimately helped it sell quicker. Shawna did a great job and I would highly recommend her to anyone I know.Veronica DiBella
Shawna King, Sold my home fast and for top dollar in only One Week!Lesslie
I worked with Leticia for about 4 months to find the house in which I am currently living. Leticia is very professional and has many connections within the housing industry that helped ensure I got the best deal available (ie. mortgage loan management). She worked around my schedule when it came time to view prospects and quickly followed up on those that sparked my interest. Upon finding the house that I wanted, Leticia was able to work with the mortgage loan officer to secure the optimal closing date for me.What really stuck out to me was Leticia's ability to identify with what was important to me in my ideal home's features. Each house we looked at had specifics that she knew would appeal to me, so I never felt like we were wasting time.When the time comes to move on to a different home I hope Leticia is still in the business, as I will definitely call upon her again for her services. I highly suggest working with Leticia to find your next home...you will not be disappointed.Best of luck,MichaelMichael Murphy
Dan and Shea Santone
Gary & Carolyn Bednarcik
Shawna was very professional and didn't bug us to lower the price like previous agents. We appreciated her low-key demeanor and pleasant personality.
I really appreciate all the help that you have been, Its been a big blessing to have you in our corner during this adventure, and I will recommend you whenever the opportunity presents itself. (You're Awesome!)Everell
I'm also using Haris (Monga) to sell my existing house.Jared Vise
Shawna, We did get the key and the closing went smooth. Appreciate all your help and we will keep you in mind if we decide to buy in the area. I'll let all my friends know if they want to save some money, but not scrimp on service, VIP is the way to go!! Thanks again and best wishes, DavidDavid George
Jamie was clearly dedicated to helping us sell our house. We appreciate her dedication.Gabriel & Elizabeth Vasquez
My name is Shelly Belk. Several months ago we sold everything we owned here in MS and moved to San Antonio, TX. My family of 5 lived with my brother and his family of 5 for about 5 or 6 months until we decided to move back home to MS. Backing up a bit, I contacted Nita for realty services and guidance in finding the right home for my family. Nita was so very kind and considerate of us and went above and beyond to help us all she could. She made herself available to us at all times. We truly trust and love her. Although we could not obtain a loan for a home there because we didn't have enough income, we were helped by Nita in every way possible and in every aspect of finding, choosing and buying a home. She is a jewel in our company and I recommend her to everyone! There is a thing called "Southern Hospitality" here in Mississippi, and Nita has it. We felt so alone and sometimes even felt judged just because we were Mississippians ... But Nita erased that feeling we had and made us feel as if we belonged there. You have a very important employee and you should be so proud of her. I want to thank Nita for all she did for our Belk family. Not only was she our realtor, she was our friend. Please thank her for me and "hug her neck" for me in appreciation. Thank you!!Shelly Belk
Cecilia exceed our expectations and did an awesome job! - Diane & Raul OrtegaCecilia Miranda
I have enjoyed working with Cecile during the purchase of my new home. She is wonderful to work with. She was very patient with me. She is very dedicated to helping her clients find the perfect home. I love that she is returns calls, emails, texts promptly. She is able to make appointments quickly and is always on time. I have worked with a lot of agents in the past and Cecile stands heads and shoulders above them all. She is the consumate professional and I can wait to work with her on my next purchase. I highly recommend her to anyone looking for a great real estate agent to work withBrenda Gooden