Customer Care
By Grace on Apr 28, 2008 in Dallas County, Tips For Realtor

“We should send that young couple to an agency that will help them find something they can afford.” If you have ever thought that about the brokerage you are currently with, it is time for you to start having a fresh look at the Dallas real estate agency frontier. Working at a brokerage that doesn’t care for its clients is not only just marking time, it’s killing your career in real estate.
When you care about your clients, you want your brokerage to reflect that care. If you are beginning to wonder if your brokerage is the kind of company that you would want representing you in a sale, then you need to take real stock of how the broker treats not only the clients, but the agents associated with the firm. If the brokerage has not real regard for the client, then don’t expect them to have any for you, either.

Look at other brokers. Interview them. Talk to their agents. The Dallas Real Estate market is a good place to be if you are not only part of the right team but playing the right game. Don’t let someone else steal your thunder by not caring about you, your career or the client. Take your business seriously and do what is right for everyone that matters.
Go with the real estate agency that treats clients and associates with respect and concern.






2 Comment(s)
By Market Frog on Apr 28, 2008 | Reply
Grace, these are good points. Whether its a brokerage fee or any other aspect of the transaction…I have one test which has served me well in my RE work: “would I give this advice to this client if he/she was my friend/family?” That gives the best answer, and builds long term client relationships.
By admin on Apr 30, 2008 | Reply
Great point Market Frog, its all about lasting relationships.